Jo has worked in and around public services in the UK and overseas for over 30 years. Initially an NHS Manager working mainly around mental health services, she went on to be part of the Deloitte Public sector consulting practice and then to develop new services and markets for major providers of services to the public sector. She has been extensively involved in developing and delivering services paid for by results in the welfare to work sector and in the justice sector and in managing social impact bonds for children and people with learning disabilities. She was the interim Deputy Director for the GO Lab from its inception until Autumn 2017.
Jo has an MA in Service Design from the Royal College of Art and combines her commercial and commissioning expertise with user-led design practice. She is a founder and Director of Future Public Ltd.