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Event dates and session times are currently displayed based on Europe/London timezone

Theme: Procurement and social value

Lecture Theatre 1

Adventures in awarding social outcomes contracts

Organisations can have a difficult time awarding outcomes-based contracts. Many processes for budgets, procurement, risk management, etc. were not designed to focus on outcomes – especially not long-term social outcomes. Many of these processes are deeply entrenched in rules or practice. 

This session considers these challenges and offers solutions, including a new template outcomes contract, a new guide, and lessons learned from around the world. The session will also consider the fundamental public policy reasons behind entrenched administrative processes in public organisations and reconsider how an outcomes focus may achieve important underlying objectives such as effectiveness, efficiency, and accountability.

Presentations

Best Practices In Contracting For Results

Results-Based Financing (RBF) is attracting interest as an innovative way to fund social programs in order to improve the effectiveness of spending, enable innovation in service delivery and promote partnerships …

A risk compass for optimising social outcome-based contracts: reflections from NSW impact investments

Social impact investments (SII) have been used in NSW to test new and innovative programs to address social challenges. As all innovations inherently have an element of risk in them, …

Awarding SIBs across Europe
New Outcomes Contract for use in UK SIBs

The UK Outcomes Contract for use in SIBs first published in 2013 and available on the website of the Department for Culture Media and Sport has become the starting point …

Theme: Outcomes-based contracting

Lecture Theatre 2

Children’s services in Europe: using social impact bonds to commission preventative services

This session will explore social impact bonds (SIBs) focussing on children’s services across Europe. By taking a comparative lens, it will draw out the different justifications for using SIBs, development processes, design choices, and emerging (or final) results from these projects. 

The session will build on research from the GO Lab and RISE (Research Institutes of Sweden) and combine this with practitioner experiences on the ground from the Positive Families Partnership and City of Tampere.  

During the discussion, we will highlight the following themes:

  • Understanding prevention in different contexts
  • Justifications and rationales for using a SIB to deliver children’s services
  • Design and development of social impact bond projects
  • The use of high fidelity and licensed interventions in children’s social care
  • Emerging and/or final performance results (where available)
  • Lessons for using SIBs as a commissioning mechanism within children’s services
  • Comparing SIBs to commissioning alternatives in children’s services

Presentations

Tied to the mast – social outcomes contracting as implementation strategy for proactive and preventative partnerships

At RISE Social & Health Impact Center, we are exploring different approaches to support the transition towards a proactive, outcome focused welfare sector. In this presentation, we argue that we …

Social Impact Bond (SIB) in the city of Tampere – future for young people aged 15-17 years in foster care

The Social Impact Bond (SIB) is a form of impact investing. In a SIB, institutional and private investors fund services that promote well-being and assume the risks associated with the …

The use of social impact bonds in children’s social care: a comparative analysis of project justifications and design consideration in the Life Chances Fund

This study investigates social impact bond (SIB) projects aiming to improve social outcomes for children and young people in England. First pioneered in 2010 in the UK, social impact bonds …

Grow, learn, adapt: Positive Families Partnership’s experience keeping families together in London

Positive Families Partnership (PFP) was established as a partnership of three delivery organisations – Family Action, Family Psychology Mutual and South West London & St. Georges Trust - in early …

Theme: Measuring outcomes and value for money

Seminar rooms

Measuring impact: trade-offs and accountability

The rise of impact-driven investment and service provision opens up both the opportunity and need to develop common measurement strategies in order to keep up with the diversity of experience over time. Outcome Based Contracts (OBCs) have initiated new impact-focused relationships between the public and private sector. Impact investment, meanwhile, is now worth over $700 billion, making it one of the fastest growing parts of the investment industry.

The influx of funding for OBCs and impact investment raises the stakes for the measurement of social impact, as there is now a distinct incentive to ‘prove’ certain levels of impact. This introduces new risks (such as impact washing) and opportunities (such as sustainable financing) and calls for innovative measurement and accountability methods. This session presents some of the latest contributions to this body of literature.

Presentations

Determining outcomes and setting targets to suit multiple stakeholders and purposes while balancing counterfactual risk in the Imagine Social Impact Bond.

The Imagine programme aims to provide a comprehensive package of services to adolescent girls and young women (AGYW) to reduce teenage pregnancy and HIV infection, as well as improve outcomes …

Organisational learning and the resilience of causal theories underpinning impact investment: action research based on commercial use of the Qualitative Impact Protocol (QuIP)

Impact investors are by definition explicitly or implicitly influenced by causal theories linking their financing to intended social outcomes. We focus on the role of independent reviews as a means …

The social return on investment model: a systematic literature review

Social return on investment (SROI) has been receiving increasing attention, both academically and professionally, since its initial development by the Robert Enterprise Development Fund (REDF) in the USA in the …

Reconciling different motives for measurement in the design and evaluation of measurement tools

What makes a ‘good’ measurement tool?

In this presentation we will look at three different motives for measurement: 

  • holding service providers to account for the achievement of outcomes and comparison …
How to improve social outcomes through measurement: using the SDG Index + in the context of social impact bonds

The increasing popularity of measuring impact has led to the development of numerous frameworks that aim to quantify the social and environmental contribution of an investment. But despite its importance …

Theme: Outcomes-based contracting

Lecture Theatre 1

Big picture - Art & science: making sense of the global evidence on outcomes-based contracting approaches

Outcomes-based contracting encompasses a wide array of approaches, including payment-by-results, social outcome contracts, social impact bonds, development impact bonds, pay for success and social impact contracts. An in-depth understanding of the global evidence on the effect of these different tools is crucial in enabling policymakers to make evidence-informed decisions on the most appropriate form of outcome contracts or financial model to adopt in different contexts.   

Amid a growing – but mixed - body of evidence on these ever-evolving approaches, understanding the potential of these outcomes-based contracting tools can feel like both art and science. How are policymakers and practitioners to make sense of the mixed evidence? How can they integrate this mixed evidence into policy decisions and best practice?   

In this session, we will present the preliminary findings of the Global Systematic Review on Social Outcomes Contracting launched by the Government Outcomes Lab and Ecorys in January 2021. The review explores whether, when, and where (and if possible, how) outcomes-based contracting approaches deliver improved impact when compared to more conventional funding arrangements.

We will explore the practical implications of the research findings with a panel of experienced policymakers and practitioners, in a discussion moderated by Carolyn J. Heinrich, Professor of Public Policy, Education and Economics at Vanderbilt University.  

Theme: Outcomes-based contracting

Lecture Theatre 1

Shifting narratives and logics for the use of social impact bonds

This deep dive session will feature academic and practitioner perspectives on the use of social impact bonds (SIBs). The justifications and merits of SIBs are multiple and uncertain: are these tools for driving efficiency, extracting social value, or enabling government to act in different more collaborative or preventative ways?

Presentations

Is there a life after social impact bonds? Scaling innovations in a public context after experimentations

Public Innovation is considered by scholars and practitioners as one of the main drivers to solve major social and environmental problems our societies are facing. Nevertheless, the crucial move from …

Trials of implementation in social impact bonds: Contrasting orientations in the formation of SIB policies in France, Colombia and Chile

Social impact bonds have developed since 2010 as innovative outcomes-based funding mechanisms for social policy. Although SIBs are still marginal in terms of amount invested and number of people supported, …

Collaborating to innovate: Village Enterprise Development Impact Bond

This session will showcase the implementation lessons from the first outcomes contract for poverty alleviation in Sub-Saharan Africa: The Village Enterprise Development Impact Bond (DIB). 

Village Enterprise DIB was launched …

Mapping and understanding the global diffusion of social impact bonds (SIBs) over time: an analysis of Twitter data

This study involves quantitative and qualitative analysis of a dataset of SIB focused tweets posted between 2010 - 2020, which used a relevant SIBs hashtag. The dataset was built using …

Theme: Outcomes-based contracting

Seminar rooms

The integration of the user voice in outcomes-based contracts and beyond

Considering the frequent claims on the financialisation of public services and a perceived lack of the user voice in SIBs, this panel session aims to examine the emerging evidence on the role of the user voice in impact bonds across the UK and in an international context. Four overarching questions will guide our discussion:

  1. How does the SIB design might help to facilitate the integration of the user voice?
  2. At which stage of the programme and in which form shall the user voice be integrated?
  3. How can the user voice be better integrated with other approaches, especially data, in the design of SIBs?
  4. How can we ensure that the user voice affects national and local policy design?

Presentations

Co-creation and strengths-based working in social outcome contracts: new ways to create socially innovative solutions to pressing social needs?

The aim of this study was to test the proposition that Social Impact Bonds (SIBs), as a type of social outcome-based contracts, can create more socially innovative solutions to pressing …

Creating a new service for unpaid carers in Norfolk through collaborative design

Norfolk Carers Partnership is the first of a kind Social Outcomes contract for Carers in the UK. It commenced delivery in September 2020 and supports unpaid adult carers caring for …

Youth led accountability: How young people in Malawi are supporting government accountability in COVID-19 using the community score card

To address the increasingly dire situation for the youth in Malawi's COVID-19 crisis, young people in Malawi have adapted CARE’s Community Score Card to amplify their voices and other marginalised …

Improving long-term outcomes for vulnerable adults: How do differing models affect service users?

This presentation will describe the journey from 1) qualitative research of potential service users to understand practical, experienced barriers to HIV testing and reengagement from their perspective to 2) understanding …

Theme: Outcomes orientation

Lecture Theatre 2

Outcomes for institutional reform

Complex social issues do not have a linear cause-effect explanation. They typically sit in multi-layered, at times dysfunctional, eco-systems where multiple actors affect each other and the social issue in ways which are not entirely predictable. 

In this session we will look and discuss the use of a number of instruments which aim to influence the broader canvas in which complex social issues sit including CSR regulation, the setting of global agendas or manifestos, the provision of specific performance information to drive strategic decisions and the use of outcomes-based approaches for institutional reform.

Presentations

Using Impact to voice the last mile communities in the CSR Boardrooms

India is the only country in the world that has mandated corporates making profits to set aside portions of it towards corporate social responsibility (CSR). Its one-of-a-kind structure in the …

Using results-based financing to advance institutional and policy reform

For decades, donors have experimented with different approaches to catalyze economic growth in developing countries, with uneven success. Through this experimentation, it has become increasingly evident that poorly functioning institutions …

Anti-encroachment and urban development in Karachi – Human rights approach to project planning for inclusive policy networks

The adoption of the global agenda of 2030 at the United Nations in 2015 opened a new arena of collaborative governance. This approach rests on cross-sectoral collaboration between governments, civil …

What drives performance information use by public service managers? A survey experiment of school principals’ attitudes

Literature has confirmed various determinants of public service managers’ performance information use. Nonetheless, evidence on how these determinants work or do not work in developing countries—whose institutional settings are generally …

Outcomes beyond accountability? Managing outcomes through performance attraction

This paper draws on empirical data to explore a new theoretical concept for embedding an outcomes approach in complex and multi-actor settings. Social outcomes lie across institutional boundaries, interact with …

Theme: Procurement and social value

Lecture Theatre 1

Using public procurement to build back better?

Chaired by Professor Christopher McCrudden, this session will explore the use of spending through government contracts – the public procurement system - to achieve broad public policy goals. There are various names for such initiates around the world, including ‘buying social’, ‘broader outcomes’, and ‘social value’. In the UK, central government agencies are now required to explicitly evaluate ‘social value’ when they contract for any goods or services. 

This became mandatory for all new central government contracts beginning January 2021 (Procurement Policy Note 06/20). These policies are ambitious and important in the face of COVID-19 and climate change. These policies also raise questions about public sector capacity, democracy, accountability, and the role of Voluntary, Community and Social Enterprise (VCSE) organizations. 

As governments begin to spend billions to build back better, this panel brings together actors from the UK and international perspectives on this timely and highly salient topic. 

Discussants

Presentations

Value for money in Public Procurement: efficiency, price and social value

Value for money is the main objective of most national regimes on public procurement, and it is often stated that value for money is an object of EU regulation. However, …

Theme: Government, business and civil society collaboration in places

Lecture Theatre 1

Politicians in the board room? How government should handle responsible business

Globally there is a wide expectation that business should be more socially responsible and in recent years businesses have started to rhetorically embrace this expectation. Covid-19 seems to have accelerated the trend of business becoming more attentive to creating positive environmental and community impact.

That ‘businesses should do good for society’ is an uncontroversial statement, yet how is this to be achieved? Is it a good idea for businesses to play a prominent social role or to focus on returns for shareholders? The issue is more complex than it seems.

Socially responsible businesses must choose priorities and ultimately may be making decisions that are political. Considering the lobbying capability of business, what is the dividing line between the Cabinet Room and the board room? Should representative governments see social outcomes as their duty alone, or encourage responsible business as the best way to realise social value from global corporate giants that are increasingly hard to tax? Do boards even have the right to choose social causes to allocate company money to?

Join two outstanding thought leaders – Dr Dambisa Moyo, global economist and best-selling author, and Karthik Ramanna, Professor of Business and Public Policy at the Blavatnik School of Government – for an engaging discussion on how governments can support responsible business.