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This guide addresses commonly asked questions about how to approach evaluation of quality improvement in health care. It seeks to answer ten core questions:

  1. Why do an evaluation?
  2. What are the different types of evaluation?
  3. What are the design considerations for an evaluation? 
  4. What are we comparing our intervention with?
  5. How does evaluation differ from other forms of measurement? 
  6. What practical issues should we consider?
  7. When should we start and finish an evaluation?
  8. How do we cope with changes in the intervention when the evaluation is underway? 
  9. Should we do the evaluation ourselves or commission an external team?
  10. How do we communicate evaluation findings?