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Practical guide

Organisation: National Audit Office

Authors: Henry Midgley, Pauline Ngan, Hannah Robinson, and Emma Taylor, under the direction of Victoria Keilthy.

Publication Date: 2015

Location: United Kingdom

Stage: Test feasibility


This toolkit draws on previous NAO work on Payment by Results schemes and presents:
  • Claimed benefits of PbR
  • Structure of PbR schemes
  • Features of public services to which PbR is best suited
  • Risks and challenges of using PbR
  • Framework of questions for commissioners to consider at selection, design, implementation and evaluation stages
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