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Responding to service fragmentation: outcomes contracts and collaboration in cross-sector ecosystems of support

The session consisted of two presentations and a panel discussion.

Part 1

14.00 BST   Welcome 

Laura Bonsaver (Government Outcomes Lab)

14.10 BST   Kirklees Integrated Support Service and Better Outcomes Partnership (15 mins presentation + 5 min Q&A)

Franziska Rosenbach and Dr Eleanor Carter (Government Outcomes Lab)

Presentation on the first interim report for Kirklees, including four hypothesised features of the SIB which are expected to improve service delivery.

14.30 BST Panel discussion with policymakers & practitioners (55 mins)

The panel discussion was moderated by the Tanyah Hameed (Government Outcomes Lab) and featured a mix of experts from across different sectors and countries.


Alnoor Ebrahim (Tufts University), Val Keen (UK Department for Levelling Up, Housing and Communities), Sarah Cooke (Kirklees Better Outcomes Partnership), Richard Johnson (Global Fund and World Bank)

15.25 BST Closing remarks

15.30 BST Close