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General overview

Stage of development: Complete

Policy sector: Child and family welfare

Start date of service provision: Jun 2013

Actual completion date: Sep 2020

Capital raised (minimum): AUD 7m (USD 6.76m)

Max potential outcome payment: AUD 47m

Service users: 700 individuals


Newpin is a therapeutic, centre-based program that supports and empowers families to break the cycle of child abuse and neglect by providing safe, nurturing environments for their children. Newpin was developed in response to the needs of new mothers experiencing issues such as isolation, mental illness, family violence, social disadvantage, drug and alcohol misuse, low self-esteem and for those who were at risk of physically or emotionally harming their children. The Newpin model includes parenting modules, therapeutic group meetings, child development activities, and a supportive environment. The service delivery process includes the child being restored to the family and removed from out-of-home care when risk of harm to the child is reduced. Many families generally stay on the Newpin program for a period of six months after the restoration of a child to ensure the parents are supported during the transition and to maximise sustained restoration outcomes.

Target population

Families with children aged less than five years who are either in statutory out-of-home care or are at risk of harm. The Newpin program works with three broad family cohorts:
● Cohort 1: the first cohort comprises families that have at least one child aged less than five years who has been in out-of-home care for at least three months. (c. 50% of cases)
● Cohort 2: the second cohort comprises families that have at least one child aged less than five years that has been assessed as being at risk of serious harm. These children will either be the subject of a Supervision Order or a safety and risk assessment by FACS. (c. 25% of cases)
● Cohort 3: the balance of Newpin places are allocated to families with children under five years who do not meet the definitions above but have been identified as needing support to prevent deterioration in the family environment. These families are referred to as “Cohort 3”.



  • Australia

Service delivery locations

  • New South Wales, Australia

Outcome metrics

  • Performance payments are linked to the achievement of restorations from care, compared to the control group. The proportion of children in out-of-home care attending a Newpin Centre who are restored to the care of their families. Restoration Rate = A / (A + B) Where: A is the number of children and young people whose family attended a Newpin Mothers’ Centre who were Restored to the care of their parent(s) during the period; B is the number of children and young people whose family attended a Newpin Mothers’ Centre and who were Unrestored Exits during the period.
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