The Resolve Program aims to improve the mental health and wellbeing of people experiencing mental health issues in the Western NSW and Nepean Blue Mountains Local Health Districts. An integrated service delivery model combining: a residential service for periodic crisis care delivered through Resolve centres; integrated psychosocial, medical and mental health support provided through outreach support to people in their homes; linkages to existing services including specialist drug and alcohol services; and a warm line for after-hours support from peers. Each participant will be supported by the Resolve Program for a two-year period with the aim of increasing the participant’s wellbeing and reducing their utilisation of health and other services. A differentiating feature of the Resolve model is that the majority of staff will be peer workers with a lived experience of a mental health issue who can draw upon their own personal experience to engage, support and be a role model for participants.
Target population
Participants are eligible if they: are aged 18 – 64 years; have been hospitalised for a mental health issue for extended periods within the last 12 months; live in and around Penrith or Orange; and do not have a diagnosis of dementia. Based on the above criteria, the Local Health District is responsible for determining patient eligibility and making referrals to the Program.
Location
Country
Australia
Service delivery locations
Western NSW and Nepean Blue Mountains, New South Wales, Australia
Reduction in the consumption of health services. The percentage reduction in National Weighted Activity Units (NWAUs) incurred by the individuals in the Intervention Group over their two-year measurement periods relative to the NWAUs incurred by the Control Group. NWAUs are an activity measure for determining total health related service consumption.
Results
Outcome achievements
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The graph above shows interim results for the project’s outcome achievements. Each bar represents a key participant outcome or metrics. Each metric is detailed above the graph (under the ‘Outcome metrics’ section of this page). Users can hover over the bars to access data on the expectations and achievements for that particular metric. Labels at the top of the bar represent the overall expectations for specific metrics, for the entire life of the project. The coloured section of the bar represents the project’s achievements so far.
Each bar takes the unit of analysis of the metric (if the metric is measured in number of individuals, the bar graph is representing individuals achieving that metric. If the metric is measured in weeks, the bar graph is representing weeks).
A note on targets (or expectations): the graph above shows the latest targets for the project. These targets are based on the best-case scenario expectations for every project. These targets may be different from the targets set at the start, as projects adapt to unexpected challenges or changes in circumstances. In addition, these targets could also work as a ‘cap’ for payments. We offer these parameters as a reference on outcome achievement projections. If projects are under implementation, they are not expected to have achieved any of these targets yet.
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