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General overview

Stage of development: Implementation

Policy sector: Homelessness

Date outcomes contract signed: Jun 2017

Capital raised (minimum): AUD 5m (USD 3.83m)


The Youth CONNECT SBB provides support for young people aged 15-25 exiting statutory care and at risk of homelessness. The ‘housing first’ approach recognises the importance of stable and secure housing to prevent immediate homelessness and provide a sense of safety — giving the young person an opportunity to focus on other important life-building skills. Participants are supported through the delivery of a comprehensive case management framework built on therapeutic and practical strategies and actions. The programme aims to help young care leavers enjoy better living conditions, enhanced participation in education and the workforce, better mental health outcomes, stronger personal relationships and improved social integration.

Target population

Young people aged 15 to 18 years exiting the child protection system who have had four or more placements. Young people aged 15 to 25 years exiting the youth justice system, adult corrections system or in contact with homelessness services, who have past experience with the child protection system.



  • Australia

Service delivery locations

  • Townsville, South East Queensland, Australia

Involved organisations

Commissioners/outcome payers

Service Providers

Intermediary organisations

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Outcome metrics

  • Housing stability. Maintaining continuous stable accommodation for 6 months
  • Employment stability. 12 months continuous employment.
  • Education stability. 12 months continuous education.
  • Personal development. 12 months continuous personal development.
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