Your Life Line 24/7 is a single point of access (SPA) and palliative overnight nursing service (PONS) that works in collaboration with all clinical care providers involved in aspects of end of life care within Hillingdon to ensure improved co-ordination, communication and liaison with teams in all settings relating to current care planning and delivery. Patients who have been identified as having palliative needs are provided with the service’s phone line, and they, their carers, families and supporting health and social care staff are able to access help and support directly. This includes both telephone advice and trained nurses who are able to rapidly provide a visit to a patient when this is required. The SIB aims to prevent avoidable hospital admissions and help palliative patients to die in a place where they feel most comfortable.
Adults over the age of 18 who are in the last weeks of life and registered with a Hillingdon GP.
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