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General overview

Stage of development: Complete

Policy sector: Homelessness

Date outcomes contract signed: May 2017

Start date of service provision: May 2017

Anticipated completion date: May 2020

Actual completion date: Dec 2020

Capital raised (minimum): GBP 177.58k (USD 228.55k)

Service users: 262 individuals


‘Be the Change’ is a radical new intervention designed to help homeless and unemployed young people who are going through particularly difficult times in their lives. It is based on Mayday's Personal Transitions Services (PTS), a highly flexible "assets-based" approach that focuses on identifying people's strengths and then providing the personalised support they need to achieve their educational, training and employment aspirations. Unlike many homelessness programmes, it uses normal housing rather than hostels or supported accommodation, in the belief that this helps the young people to live more independently, build new support networks and break the cycle of dependency.

Target population

Young adults aged 18 - 30 who are NEET, homeless, a priority for Local Authority support but unable to be accommodated in a supported housing scheme (due to previous difficulties in or eviction from supported housing, ongoing substance misuse, significant mental health issues, medium/low learning disability or ‘personality disorders’ but not eligible under the Fair Access to Care Services (FACS) criteria, lack of available specialist supported accommodation to step down from registered care or hospital) and living in Northamptonshire.



  • United Kingdom

Service delivery locations

  • Northamptonshire, East Midlands, UK

Outcome metrics

  • Metric 1: Up to 150 Young homeless people who are NEET participate in the scheme, measured by their input into goal-setting (development asset planning). Assessed at 0 months, 6 months, 10 months.
  • Metric 2: Up to 105 Young homeless people who are NEET who secure and sustain accommodation totalling a planned 170 outcomes (assessed at 3, 6, 12, 18 months).
  • Metric 3: Up to 30 Young homeless people who are NEET engage with education and training, leading to accredited qualifications and resulting in improved employment prospects through participation in accredited and non-accredited learning opportunities.
  • Metric 4: Up to 14 Young homeless people who are NEET secure full or part time employment and that this is sustained (assessed at entry, 13 weeks, 26 weeks).
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