chevron icon Twitter logo Facebook logo LinkedIn logo YouTube logo download icon link icon audio icon quote icon posted icon clock icon author icon arrow icon arrow icon plus icon Search icon location icon location icon document icon menu icon plus-alt

General overview

Stage of development: Implementation

Policy sector: Employment and training

Date outcomes contract signed: Sep 2018

Start date of service provision: Sep 2018

Anticipated completion date: May 2024

Capital raised (minimum): GBP 450k (USD 600.38k)

Max potential outcome payment: GBP 1.68m

Service users: 358 individuals


The programme will be supported within a framework of one-to-one coaching and action planning and will include access to relevant Careers IAG; exposures to the world of work through insight days and work shadowing; volunteering; employability skills training through business mentoring programme, supported work placements and workshops, opportunities to engage in internships through a partnership with Project SEARCH and direct support into full time paid employment

Target population

The programme works with young people aged 14-25 with mild to moderate learning disabilities such as cognitive impairment and communication and interaction difficulties.



  • United Kingdom

Service delivery locations

  • London
  • West Midlands
  • Kent

Involved organisations

Configuration of contracting parties:

  • Intermediated contract with payments made through SPV (members nominated by investor)

Commissioners/outcome payers

Service Providers


Generating plot, please wait...

Outcome metrics

  • Metric 1: Young people are enrolled onto the DFN-MoveForward programme
  • Metric 2: 4+ workplace activities undertaken
  • Metric 3: Attainment of work skills qualification
  • Metric 4: Entry Into Work – trigger will be achieved after 3 months in paid work of more than 16 hours per week


DFN MoveForward started delivering services in Septmenber 2018 and will finish in May 2024. Data was last updated in February 2024. These are interim results.

Outcome achievements

Overall target is based on the high case scenario defined in the Life Chances Fund Final Award Offer or Variation Agreements.

Generating plot, please wait...

The service porvider's comment on the graph:

'The programme initially aimed to enrol 297 young people over five years, but adjustments were made due to age considerations, reducing the target to 272 in the fourth year with agreement from the SIB Governance Committee.

Securing sustained, quality employment for these young people was the programme's ultimate goal. Economic and employment market uncertainties and the pandemic severely impacted outcomes including the suspension of Supported Internships on which job outcome targets had been based, posing challenges for employment placement.

Coaches facilitated work-readiness activities throughout the programme but the pandemic contributed significantly to the level of one to one interventions required just to bring young people back to pre-pandemic levels of confidence and work readiness. This impacted on the speed of work readiness of those young people by extending the work required to support them.

The pandemic disrupted outcome delivery, especially with job-related outcomes becoming notably harder to realise. Despite this, overall outcome targets were unchanged, failing to account for lost time. Expectations of achieving the outcome metrics should have been managed downwards earlier with the SIB governance committee.

For some individuals with special needs, the 16-hour employment target has proved unachievable, especially where there is an impact on the benefit package accessed by the family. This can create a disincentive to be employed. For some, part time work is better suited their capacity, accommodating education pursuits alongside employment.

To support our understanding of the programme’s overall impact, ThinkForward commissioned qualitative research with commissioners, parents, employers, and young people. This included the conclusion that the programme created the best conditions for positive transitions for young people and their families. ThinkForward commissioned a Social Return on Investment model which has defined a promising ratio of £2.75 return for every £1 invested.'

Outcome payments

Generating plot, please wait...

The service porvider's comment on the graph:

'The payment per outcome was based on other rate cards in use at the time which included ThinkForward’s original social impact bond. ThinkForward also drew on the results of a cost benefit analysis which assessed programme costs per outcome to maximise delivery efficiency.

Where possible, coaches continued to attempt to deliver outcomes during the pandemic, but commissioners recognised that outcomes would be severely curtailed. The positive result of this was that commissioners agreed for this period to payments for activities, rather than outcomes, providing income which would have otherwise resulted in the closure of the programme. However, as both commissioners’ funding is capped, the result of this was that less funding was then available for outcomes the pandemic was over. The cashflow model had to be revised in the last two years of the programme to make the best use of the funds still available. Reprofiling exercises in 2022 and 2023 reduced all outcomes and especially employment outcomes.'

SyROCCo reports

The following articles are taken from the Systematic Review of Outcomes Contracts Collaboration (SyROCCo) Machine Learning tool.

The tool is a collaboration between the Government Outcomes Lab and machine learning experts from the University of Warwick, that allows you to navigate and explore data extracted from nearly 2000 academic and grey literature publications related to outcomes-based contracting.

Is this information correct?
Do you have more you can add?

Please tell us about it

Get in touch

Important Notice and Disclaimer on INDIGO Data

INDIGO data are shared for research and policy analysis purposes. INDIGO data can be used to support a range of insights, for example, to understand the social outcomes that projects aim to improve, the network of organisations across projects, trends, scales, timelines and summary information. The collaborative system by which we collect, process, and share data is designed to advance data-sharing norms, harmonise data definitions and improve data use. These data are NOT shared for auditing, investment, or legal purposes. Please independently verify any data that you might use in decision making. We provide no guarantees or assurances as to the quality of these data. Data may be inaccurate, incomplete, inconsistent, and/or not current for various reasons: INDIGO is a collaborative and iterative initiative that mostly relies on projects all over the world volunteering to share their data. We have a system for processing information and try to attribute data to named sources, but we do not audit, cross-check, or verify all information provided to us. It takes time and resources to share data, which may not have been included in a project’s budget. Many of the projects are ongoing and timely updates may not be available. Different people may have different interpretations of data items and definitions. Even when data are high quality, interpretation or generalisation to different contexts may not be possible and/or requires additional information and/or expertise. Help us improve our data quality: email us at if you have data on new projects, changes or performance updates on current projects, clarifications or corrections on our data, and/or confidentiality or sensitivity notices. Please also give input via the INDIGO Data Definitions Improvement Tool and INDIGO Feedback Questionnaire.