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General overview

Stage of development: Implementation

Policy sector: Education

Date outcomes contract signed: Nov 2020

Start date of service provision: Nov 2020

Anticipated completion date: Jun 2023

Capital raised (minimum): EUR 1.42m (USD 1.62m)

Service users: 220k+ individuals


Digital inclusion capacity building programme for adults that never used internet, mainly those between 45 and 64 years old, with learning by doing individual & onsite sessions of 2 hours delivered by volunteers to improve digital competences up to "beginners level" of the QDRCD (Quadro Dinâmico de Referência de Competência Digital). The training can be done within families or the community building on partnerships with municipalities, libraries, schools, universities, companies and others.

Target population

Digitally excluded adults



  • Portugal

Service delivery locations

  • Central region of Portugal

Involved organisations

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Outcome metrics

  • Acquisition of digital skills "beginners level" of 220.000 adults
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