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General overview

Stage of development: Implementation

Policy sector: Employment and training

Start date of service provision: Oct 2018

Capital raised (minimum): USD 5.10m

Service users: 480 individuals


The intervention involves local VA medical centers to deliver Individual Placement and Support (IPS), a highly personalized evidence-based approach to supported employment, to people with mental health needs. The IPS model is based on eight distinct principles of practice, namely focus on competitive employment, eligibility based on client choice, integration of rehabilitation and mental health services, attention to worker preferences, personalized benefits counselling, rapid job search, systematic job development, and time-unlimited, individualized support.

Target population

Unemployed or underemployed veterans with service-connected PTSD.



  • United States

Service delivery locations

  • New York and Massachusetts, USA

Outcome metrics

  • Earnings. Increased earnings.
  • Job attainment and retention. Sustained competitive employment.
  • Fidelity to IPS model. Fidelity to the IPS model.
  • Job satisfaction.

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