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General overview

Stage of development: Implementation

Policy sector: Employment and training

Date outcomes contract signed: Sep 2018

Start date of service provision: Aug 2018

Anticipated completion date: Jul 2023

Capital raised (minimum): GBP 498k (USD 635.56k)

Max potential outcome payment: GBP 3.29m

Service users: 1k+ individuals


FutureImpact Coaches will work with young people with SEND and facing multiple barriers to:
• Complete an assessment and develop a Personal Action Plan, then review progress every 8-12 weeks
• To overcome problem behaviours
• Address barriers (including mental health, substance misuse, family, environmental, cultural, economic issues)
• Build capacity, resilience and confidence
• Identify ambitions/options for progress
• Achieve a range of EET (Education, Employment and Training) goals
• Sustain progression.

Target population

FutureImpact is to provide person-centred support to 16 – 24 year olds who have special educational needs and disability (SEND)/demonstrate complex needs, and young people (YP) aged 15 at high risk of becoming not in education, employment or training (NEET). All young people will have at least 2 Risk of NEET Indicators and will have additional risk factors and needs including exclusion, learning difficulties, mental health problems, substance misuse issues, homelessness and others.



  • United Kingdom

Service delivery locations

  • Nottingham City Council
  • Nottinghamshire County Council

Involved organisations

Configuration of contracting parties:

  • Direct contract between outcome payer and both provider/investors.

Commissioners/outcome payers

Service Providers


Intermediary organisations

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Outcome metrics

  • Initial wellbeing assessment (three months)
  • Second wellbeing assessment (six months)
  • Third wellbeing assessment (nine months)
  • Fourth wellbeing assessment (twelve months)
  • Fifth wellbeing assessment (fifteen months)
  • Entry into Education or Training (six months)
  • Individuals 1st Entry level 1, 2 and/or 3 qualification (inc Maths and English) ( twelve months)
  • NVQ level 1 or equivalent (inc Maths and English if not held) (twelve months)
  • Individuals Full NVQ level 2 and above or equivalent or apprenticeship (fifteen months)
  • 13 weeks apprenticeship sustainment (twelve months)
  • Entry into volunteering (three months)
  • 13 weeks volunteering (three months)
  • 26 weeks volunteering (nine months)
  • Entry into Full-time Employment (nine months)
  • 13 weeks full-time Employment (twelve months)
  • 26 weeks full-time Employment (fifteen months)
  • Entry into part-time employment (inc zero hours contracts) (nine months)
  • 13 weeks part-time Employment (twelve months)
  • 26 weeks part-time Employment (fifteen months)
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