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General overview

Stage of development: Implementation

Policy sector: Homelessness

Date outcomes contract signed: Oct 2019

Start date of service provision: Sep 2019

Anticipated completion date: Sep 2024

Capital raised (minimum): GBP 3.47m (USD 4.43m)

Max potential outcome payment: GBP 22.30m

Service users: 6k+ individuals


Kirklees Better Outcomes Partnership (KBOP) was developed in 2019 to provide support to enable independent living and prevent homelessness by delivering better outcomes for individuals across Kirklees. The strengths of the KBOP partnership are their scale of delivery, shared expertise and participant focused approach.
Commissioned by Kirklees Council with support from the Life Chances Fund, KBOP is a consortium of eight local organisations, each with expert levels of knowledge and experience across housing, homelessness prevention, domestic abuse, substance misuse, offending and mental health. Support Workers employ a holistic and strengths-based approach to ensure the individual leads their support, providing the space for independent decision making and shared ownership of interventions and actions. By listening, empowering and enabling individuals across Kirklees to achieve their unique ambitions, they support outcomes encompassing well-being, accommodation, employment and education

Target population

The cohort will be people over the age of 16 who have vulnerabilities and support needs that may impact on their ability to live independently and who may, without support, be at increased risk of homelessness due to their disabilities, vulnerabilities, issues or lifestyle factors that increase this risk. They are, for example, people who are homeless, at risk of becoming homeless or with a history of repeat homelessness, offenders, people with mental health problems, learning disabilities, those that abuse substances, those at risk of domestic abuse, care leavers or young people at risk including young parents, refugees.



  • United Kingdom

Service delivery locations

  • Kirklees Metropolitan Borough Council

Involved organisations

Outcome metrics

  • Metric 1: Stability & wellbeing
  • Metric 2: Sustaining accommodation
  • Metric 3: Employment and learning


KBOP started delivering services in September 2019 and will finish in September 2024. Data was last updated in December 2023. These are interim results.

Outcome achievements

Overall target is based on the high case scenario defined in the Life Chances Fund Final Award Offer or Variation Agreements.

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The intermediary organisation's interpretation of this figure:

'KBOP has several outcomes measures to allow individuals to achieve in their own personal ways. The high-level metrics in the chart were selected because they encompass subsets of lower-level indicators that are commonly achieved and felt to be key indicators of participant growth and sustainable change. Employment and learning is not a priority for all participants. Some individuals choose to focus on other aspects of their well-being, for example trauma recovery and mental health, or on community engagement and volunteering opportunities. For other participants, employment and learning outcomes become a priority later in their KBOP journey, after their well-being and confidence have increased.

With support, KBOP participants have achieved these key outcomes at a higher than expected rate up to March 2023. Providing support for participants in employment and learning was given increased importance part way through the programme, resulting in more participants entering and maintaining work and work focused training from 2022 onwards. 

Further information about KBOP, including participant case studies, are available on the KBOP and Go Lab websites.'

Outcome payments

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The intermediary organisation's interpretation of this figure:

'The outcome model encompasses well-being, accommodation, employment and education measures. There are outcomes for the achievement of goals and increasing payments are made for sustainment of well-being, suitable accommodation and employment. For example, there is an outcome for a supported move to a new property or the avoidance of an eviction, and then weighted outcomes for staying in the property at 3, 6, 12 and 18 months. The outcomes model changed in the first year of the programme to remove participant categorisation, reduce unnecessary complexity and to facilitate KBOP’s holistic and strength-based approach to support. During the COVID 19 pandemic, we switched to a payment for service model for a 10-month period.  

The value of the outcomes achieved for KBOP are capped at £22.3million. The actual value of the participant outcomes at the end of the programme is predicted to exceed this substantially.'

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